Customer Reviews
The Negative reviewers are wrong! 
2008-08-06
This is quite possibly the coolest mp3 player out. How it is true I haven't tried all the new players out lately I remembered this one that I used to have and boy do I miss it. Touch scroll is nice, Glowing Blue lights adds to the nice coolness factor. Not super tiny but is not clunky by any means. You really need to see it in person to see just how high the quality actually is . 10/10 Seriously
it was nice, and then it wasn't 
2008-02-27
after about a month it started freezing regularly when I tried to turn it off. The only way to unfreeze the thing was to take the battery out.
Then, about a week later, it just completely froze, and the screen showed a picture of an unhappy zen micro...
Well, obviously this wasn't normal, so I called Creative and they said normally they would replace it, but they discontinued the product. Oh well, I did get my money back, and the customer service was good, so 4 stars.
I really liked it, and I would recommend it, I just hope it doesn't break.
JUNK! 
2007-11-28
I bought a 6gb Micro in 4/06..after several months the screen locked up...I tried everything including a new battery...$200 bucks in the trash!
Don't buy Creative anything..terrible product....... terrible company..
Programs not clear 2007-11-27
Have had the unit only a day, and figured out how to load the mp3s after an hour or so of loading program and reading the manual. Although pretty much Windows drag and drop, there is some setup to do beforehand, so don't rush things and read the pdf manual. The paper manual has instructions for installing the drivers and playing the files. You'll have to go online or read the pdf manual to really work this thing.
I think I am pretty satisfied with the quality and oompf of the player itself, but Creative's "MediaSource Organzier" interface (along with the simpler "Media Explorer" and their capabilities--or not--caused many wasted hours here on Day Two. The Explorer offers a task list to easily rip audio CD to the device, with a box to check whether you wanted to also rip the mp3s to the Music Library on the C drive. I didn't want to waste my precious space on C drive, so unchecked the option. Later when I wanted to burn an MP3 CD (rather than an audio CD), I found could do this only with access to the harddrive's version of the Music Library. When I finally figured that out (and I reripped the album I was interested in), then the mp3 burn list would import the tracks only in alphabetical order. I tried via a custom playlist and bringing over a clearly numbered Album, and they tracks jumped to the burnlist in alphabetical order. Through the forums on Creative's website, I discovered that is the only option. No way to have the mp3s be "tracked" on an mp3 CD burn. And that's it. Phooey.
And for some reason, I could not after the fact move my many ripped albums of mp3s from the Zen player to the c drive's Music Library. If this had been explained beforehand or at all somewhere, I would have saved hours of time. But their manuals and tutorials make it all seem so easy..select tracks, place them in order with my named playlist, click a few buttons...and presto, it's stalled or a mess with no means to figure what happened.
I eventually worked around the whole thing using other programs, and now have a cd that will play my tracks in order on a CD player. Now I'm just going to make straight copies of it. Too many hours where a few sentences in the manual would have helped.
Not that great... 
2007-09-13
We bought one of these for my daughter and within a month the thing would freeze up. She sent it back for repairs and left the battery in. They fixed it and sent it back without the battery and told her it would cost $40 dollars for a new battery. I was mad and wrote the head of their public relations department a letter and Creative called me the next morning and had a battery overnighted to my daughter. (hint: go to the public relations for fastest results). Then it happened again and they would send a new one (didn't have to call their PR after the first one). This happend 3 more times till my daughter quit using her sony sport headphones. Then after about 3 months the headphone jack started having problems, so she brought it to me and I fixed it. And it has worked fine since then. The same thing happened to my video zen:m using the sony headphones. Evidently there something with sony headphones and creatives MP3 players. Now my daughter has a ipod nano and seems really happy with it.
Good until... 2007-03-16
Introducing the most imaginative and eye-catching MP3 player to date! The exciting new Zen Micro carries 2,500 songs in a micro sized player and treats you to 10 electrifying colors to choose from, all with a captivating luminescent blue glow that will set you apart from the crowd.The size of your player shouldn't compromise the thousands of songs you want to listen to. Zen Micro's incredibly tiny size holds up to 2,500 songs, that's a whole weeks worth of music to enjoy and never hear the same song twice.And, with USB 2.0, you'll be able to transfer songs in a flash, spending less time at your computer and more time enraptured in your music.Only 3.3" high, this micro sized player stands tall against any other player. In such a tiny space Creative Technology has filled it with everything you'd want in an MP3 player and more!Zen Micro's contoured shape feels great when you hold it in your hand, scrolling through thousands of your favorite songs. The smooth round edges also let it slip effortlessly into your pocket. However, its stunning looks will probably make you want to keep it out where everyone can see it.Zen Micro, trimmed with a luminescent blue glow and back-lit buttons, boasts the most imaginative design of an MP3 player to date.
Don't buy! Fine product with bad hardware problems. 2007-01-20
I got this when it first came out and like everyone else, I had the headphone jack problem. Creative wanted me to pay 90 some dollars to get it fixed. Yeah ight, for a major defect that was THEIR problem and if you weren't under warrent then too bad?!?! Not only that but the software wouldn't let me well do anything. I had to go install a new media center just to sync music. This would have been the Ipod killer if it didn't have crap service and hardware problems. Don't waste your money on Creative.
Good Initially but Won't Work Now 2007-01-18
I loved this little guy when I first bought it (about 18 months ago). Now, it won't connect via USB (maybe one time out of 10) and it freezes up when playing. I've tried everything to clean it up and correct the problem, but it still freezes. Sadly, I'll be buying a replacement from somebody else because I liked the software and easy of use.
Unusable ... but good while it lasted. 2007-01-06
As with everyone else, I have to wiggle and jiggle my headphone jack to get it even remotely close to working. This makes it not only impossible to use when running, but even when just walking or moving at all. For the same price you could get an iPod or better.
Disappointed - good product but very unreliable 
2007-01-03
As many other reviews have agreed, I liked mine until it broke - in two ways. Same headphone problem as others, but that was nothing compared to the total meltdown it then experienced. Now I can't even turn it on, and I've only owned it 11 months. I liked the space, features, setup, etc. but that makes me all the more sad that it's hopelessly broken. Try another brand, because if you buy this one you will just end up buying the other brand in a few months anyway.
